Worcester, MA · MyChart portal
Provider route reviewed July 2026
How to get your medical records from UMass Memorial Health
UMass Memorial Health (Worcester, MA) publishes MyChart portal as a records route. Patients can request their own records through the MyChart patient portal, or by submitting a medical records release form to the Office of Health Information Management (HIM). For HIPAA-covered providers, federal access rules generally require action within 30 calendar days and limit copy fees to specified, reasonable cost-based items.
- Start with MyChart portalThe fastest path for most recent records from UMass Memorial Health — often instant and free.
- Or send a right-of-access letterFor older or complete records, a formal HIPAA right-of-access letter is your strongest tool. Generate one free below — no account.
- The 30-day clock starts when they receive itUnder 45 CFR § 164.524 the provider must respond within 30 days; one 30-day extension is allowed with written notice, after which you can escalate to HHS OCR.
New to your rights? Readyour HIPAA right of access— the 30-day rule, the fee limits, and how to escalate.
Source: UMass Memorial Health's published patient-records page and the HIPAA right of access (45 CFR § 164.524, HHS Office for Civil Rights). Record channel last reviewed July 2026.