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Rochester, NY · MyCare portal

Historical source review: July 2026. The individual reviewer and next review date were not recorded. Verify current instructions with the provider.

How to get your medical records from Rochester Regional Health

Rochester Regional Health (Rochester, NY) publishes MyCare portal as a records route. Real-time records are available through the MyCare patient portal; records can also be requested through an online medical-record request process or by contacting the treating facility. For HIPAA-covered providers, federal access rules generally require action within 30 calendar days and limit copy fees to specified, reasonable cost-based items.

  1. Start with MyCare portal
    The fastest path for most recent records from Rochester Regional Health — often instant and free.
  2. Or send a right-of-access letter
    For older or complete records, a formal HIPAA right-of-access letter is your strongest tool. Generate one free below — no account.
  3. The 30-day clock starts when they receive it
    Under 45 CFR § 164.524 the provider must respond within 30 days; one 30-day extension is allowed with written notice, after which you can escalate to HHS OCR.
Write my free request letter →

New to your rights? Readyour HIPAA right of access— the 30-day rule, the fee limits, and how to escalate.

Source: Rochester Regional Health's published patient-records page and the HIPAA right of access (45 CFR § 164.524, HHS Office for Civil Rights).Historical source review: July 2026. The individual reviewer and next review date were not recorded. Verify current instructions with the provider.