Buffalo, NY · Health Information Management office
Provider route reviewed July 2026
How to get your medical records from Kaleida Health
Kaleida Health (Buffalo, NY) publishes Health Information Management office as a records route. The MyKaleida patient portal provides access to health information; complete records are requested by submitting a Release of Information form to the Health Information Management department at the appropriate facility. For HIPAA-covered providers, federal access rules generally require action within 30 calendar days and limit copy fees to specified, reasonable cost-based items.
- Start with Health Information Management officeThe fastest path for most recent records from Kaleida Health — often instant and free.
- Or send a right-of-access letterFor older or complete records, a formal HIPAA right-of-access letter is your strongest tool. Generate one free below — no account.
- The 30-day clock starts when they receive itUnder 45 CFR § 164.524 the provider must respond within 30 days; one 30-day extension is allowed with written notice, after which you can escalate to HHS OCR.
New to your rights? Readyour HIPAA right of access— the 30-day rule, the fee limits, and how to escalate.
Source: Kaleida Health's published patient-records page and the HIPAA right of access (45 CFR § 164.524, HHS Office for Civil Rights). Record channel last reviewed July 2026.